Privacy Policy

RAIZEIT LLC (“Manna,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Manna platform at app.mannagive.com or any related websites, APIs, or services (collectively, the “Platform”).

We never sell or share your personal information. Apart from the service providers described in Section 3 and disclosures required by law, we share donor information only with the organization you contributed to.

1. Information We Collect

1.1 Information You Provide

Organization account holders: When you create an account, we collect your name, email address, phone number, and organizational details (organization name, type, EIN, mailing address). Authorized representatives may also provide banking information for payouts via Stripe Connect.

Donors: When you make a contribution, we collect the information required to process your payment and comply with campaign finance laws, including:

• Full name
• Mailing address
• Email address
• Telephone number, where you provide one
• Occupation and employer (required by the FEC for contributions to federal candidates and PACs)

We do not collect, process, or store your payment card number, expiration date, or security code. Card details are entered directly into a secure form hosted by Stripe and are transmitted to Stripe without passing through Manna’s systems. We receive only the card brand and last four digits, which we retain to help you identify the transaction.

1.2 Information Collected Automatically

When you visit the Platform, we automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring URL
• Cookies and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect to:

• Process donations and deliver receipt confirmations via email.
• Provide, maintain, and improve the Platform.
• Verify your identity and prevent fraud.
• Comply with campaign finance disclosure and reporting requirements.
• Communicate with you about your account, transactions, and Platform updates.
• Respond to customer support requests.
• Monitor and analyze usage trends to improve the Platform experience.
• Enforce our Terms of Service and protect the rights and safety of our users.

3. How We Share Your Information

3.1 With Recipient Organizations

When you make a contribution, the receiving Organization will receive your name, mailing address, email address, phone number (if provided), occupation, employer, donation amount, and date. This information is necessary for the Organization to comply with campaign finance reporting requirements and to communicate with you about your contribution.

3.2 With Our Payment Processor

Contributions are processed by Stripe, Inc. Card details are entered directly into a secure form hosted by Stripe. Stripe receives your payment card details, along with your name, email address, billing address, and the contribution details needed to process and settle the payment. Stripe handles that information under its own privacy policy and for its own fraud-prevention and legal purposes. See Stripe’s Privacy Policy.

3.3 With Service Providers

We use a small number of service providers to operate the Platform. They process personal information only on our instructions, only as needed to provide their service to us, and are contractually prohibited from using it for their own purposes. They fall into the following categories:

• Hosting and database providers — operate the servers and databases where Platform data is stored.
• Email delivery providers — deliver transactional email such as contribution receipts and account notifications.
• Error monitoring and performance providers — receive technical diagnostic data, including IP address, and may capture masked recordings of page interactions, to help us detect and diagnose faults. Payment card fields are hosted by our payment processor and are not captured.
• Website analytics providers — measure aggregate traffic and usage. We do not use analytics that build advertising profiles about you.
• Content delivery providers — deliver images and similar page assets to your browser.

Organizations that require a current list of our named service providers may request one at support@mannagive.com or obtain it as part of a data processing agreement.

3.4 As Required by Law

We may disclose your information if required to do so by law, regulation, legal process, or governmental request. This includes compliance with campaign finance disclosure requirements, which mandate that certain donor information (name, address, occupation, employer, and contribution amount) be included in public filings with the FEC and state election agencies.

3.5 We Never Sell or Share Your Data

Manna does not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not share your data with advertisers.

Specifically, we do not “sell” or “share” personal information as those terms are defined under the California Consumer Privacy Act, and we do not process personal information for cross-context behavioral or targeted advertising under any state privacy law. We do not use advertising networks, advertising pixels, or data brokers. Because we do not sell or share personal information, there is no sale or targeted-advertising activity for you to opt out of.

We also do not process personal information for automated decision-making or profiling in furtherance of decisions that produce legal or similarly significant effects.

4. Campaign Finance Disclosure

Federal and state campaign finance laws require that certain donor information be publicly disclosed. If you contribute to a federal candidate, PAC, or party committee, your name, address, occupation, employer, and contribution amount may be reported to the Federal Election Commission (FEC) and made publicly available in accordance with federal law. Similar requirements may apply under state and local campaign finance laws.

Manna collects this information on behalf of the recipient Organization. The Organization is responsible for filing all required reports. Manna does not file campaign finance reports on behalf of Organizations.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL).
• Encryption at rest provided by our infrastructure providers.
• PCI DSS compliant payment processing through Stripe — Manna never receives or stores full payment card numbers.
• Role-based access controls within the Platform, and database access rules restricting each organization’s members to that organization’s records.
• Automated error and availability monitoring.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

If we become aware of a security breach affecting personal information we hold in our own right, we will notify affected individuals in accordance with applicable law. Where a breach affects donor or contribution records that we process on behalf of an organization, we will notify that organization, which is responsible for determining whether further notification is required and for making it.

6. Data Retention

We retain your personal information for as long as necessary to provide the Platform, fulfill the purposes described in this policy, comply with legal obligations (including campaign finance record-keeping requirements), resolve disputes, and enforce our agreements. Donation records are retained in accordance with FEC record-keeping requirements (typically a minimum of three years after filing).

We apply the following retention periods by category:

• Contribution and donor records — retained for the life of the Organization’s account and for at least three years after the relevant reporting period, consistent with federal and state campaign finance record-keeping requirements.
• Organization account and application records — retained for the life of the account and for as long as needed afterward to comply with legal obligations, resolve disputes, and enforce our agreements.
• Payment and transaction records — retained as required for financial, tax, and anti-fraud purposes, and by our payment processor under its own policies.
• Technical and diagnostic data — retained on a rolling basis according to the retention settings of our monitoring and hosting providers.

Because contribution records are subject to campaign finance record-keeping and public disclosure requirements, we generally cannot delete them on request. Where information is no longer subject to a legal retention obligation and is no longer needed for the purposes described in this policy, we will delete it or remove information that identifies you.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access — Request confirmation of whether we process your personal information, and a copy of it.
• Correction — Request that we correct inaccurate or incomplete information.
• Deletion — Request that we delete your personal information, subject to the legal retention requirements described in Section 6.
• Portability — Request a copy of your data in a portable, commonly used format.
• Opt-out — Opt out of non-essential communications at any time. As described in Section 3.5, we do not sell or share personal information or engage in targeted advertising, so no opt-out is required for those activities.
• Non-retaliation — We will not deny you services, charge you a different price, or provide a different level of service because you exercised any of these rights.

To exercise any of these rights, please visit our Contact page or email support@mannagive.com. We will acknowledge your request and respond within 45 days. If we need more time, we will tell you why and how much longer we need, as permitted by applicable law. We may need to verify your identity before acting on a request, and we may decline requests that are not reasonably verifiable.

Certain information — in particular contribution records subject to campaign finance record-keeping and public disclosure requirements — may not be eligible for deletion, correction, or portability under applicable law.

7.1 If We Deny Your Request

If we decline to act on your request, we will tell you why. You may appeal that decision by replying to our response or emailing support@mannagive.com with the subject line “Privacy Appeal.” We will review the appeal and inform you in writing of the outcome, and our reasons, within 45 days. If we deny your appeal, we will provide you with a method to contact your state Attorney General to submit a complaint.

7.2 Donors and Recipient Organizations

Where you have contributed to an organization through the Platform, that organization controls your contribution record and determines how it is used. Manna processes that record on the organization’s behalf. A request concerning your contribution record should therefore be directed to the organization; where you send it to us, we will forward it to the organization and will act on the organization’s instructions rather than deciding the request ourselves.

The rights and response times described in this Section apply to information Manna holds in its own right, such as account and profile information.

8. Children’s Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. Federal law prohibits contributions from minors under 18 to federal candidates and PACs. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

9. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the “Last updated” date. Your continued use of the Platform after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: